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Khushikart

Privacy Policy

Welcome to KhushiKart by Adsline.in (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, khushikart.com, and make purchases from us. Please read this policy carefully. If you do not agree with the terms, please do not access the site.

Information We Collect

Personal Data

We may collect personally identifiable information (“Personal Data”) that you voluntarily provide to us when you register on the website, make a purchase, subscribe to our newsletter, or contact us. This information may include:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (credit card number, expiration date, billing address, etc.)

Usage Data

We may also collect information on how the website is accessed and used (“Usage Data”). This may include information such as:

  • Your IP address
  • Browser type and version
  • Pages of our website that you visit
  • Time and date of your visit
  • Time spent on those pages
  • Unique device identifiers and other diagnostic data

Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Use of Your Information

We use the collected data for various purposes:

  • To provide and maintain our website and services
  • To notify you about changes to our website and services
  • To allow you to participate in interactive features of our website when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our website
  • To monitor the usage of our website
  • To detect, prevent, and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events unless you have opted not to receive such information

Disclosure of Your Information

We may share your information in the following situations:

  • With Service Providers: To monitor and analyze the use of our website, and for payment processing.
  • For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: In which case we will require those affiliates to honor this Privacy Policy.
  • With Business Partners: To offer you certain products, services, or promotions.
  • With Your Consent: For any other purpose with your consent.

Security of Your Information

The security of your data is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – Request copies of your personal data.
  • The right to rectification – Request correction of inaccurate information.
  • The right to erasure – Request erasure of your personal data under certain conditions.
  • The right to restrict processing – Request restriction of processing under certain conditions.
  • The right to object to processing – Object to our processing of your personal data under certain conditions.
  • The right to data portability – Request transfer of data to another organization or directly to you under certain conditions.

If you make a request, we have one month to respond. To exercise these rights, please contact us at our provided contact information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the site signifies acceptance of the updated terms.


Shipping Policy

Welcome to KhushiKart by Adsline.in. We strive to offer you the best shopping experience, including a clear and transparent shipping policy.

Order Processing Time

All orders are processed within 3 business days. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Domestic Shipping (India)

  • Standard Shipping: 7 business days
  • Expedited Shipping: 3 business days
  • Overnight Shipping: 1 business day

International Shipping

  • Standard International Shipping: 21 business days
  • Expedited International Shipping: 10 business days

Shipping Confirmation & Order Tracking

You will receive a shipment confirmation email with your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours. You can track your order through the provided link in the email or by visiting our website’s order tracking page.

Customs, Duties, and Taxes

KhushiKart is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).

Shipping to P.O. Boxes or APO/FPO Addresses

Our site ships to addresses within India, including P.O. Boxes and APO/FPO addresses.

Damages

KhushiKart is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

Incorrect Addresses

We are not responsible if a package is undeliverable due to missing, incomplete, or incorrect destination information. Please enter your shipping address details carefully and review them before finalizing your order. If you realize that you have made an error, please contact us as soon as possible at +91 87704 67707.

Lost or Stolen Packages

If your tracking information states that your package was delivered and you have not received it, please contact the shipping carrier. We will assist in filing a claim. We are not responsible for packages that are lost or stolen after the carrier has marked them as delivered.


Refund and Cancellation Policy

Thank you for shopping at KhushiKart by Adsline.in. We value your satisfaction and strive to provide a positive shopping experience.

Cancellation Policy

Cancellation Window

You may cancel your order within 24 hours of placing it for a full refund. To request a cancellation, please contact us immediately at khushikartofficial@gmail.com with your order number.

Cancellation After Shipping

If your order has already been shipped, we are unable to process a cancellation. However, you may still be eligible for a return and refund under our Refund Policy.

Refund Policy

Eligibility

To be eligible for a refund, items must be unused, undamaged, and in their original packaging. Returns that do not meet these criteria may not be accepted.

Timeline

  • Refund Request: Request a refund within 7 days of receiving your order.
  • Return Shipping: Ship the item(s) back to us within 14 days after approval.
  • Refund Processing: Refunds will be processed within 7 business days after we receive the returned item(s).
  • Refund Method: Refunds will be issued to the original payment method. Note that it may take additional time for the refund to appear in your account, depending on your bank or credit card issuer.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at khushikartofficial@gmail.com with your order number and a photo of the damaged or defective item. We will arrange a replacement or refund as quickly as possible.

Non-Refundable Items

Certain items are not eligible for refunds, including:

  • Gift cards
  • Downloadable software products
  • Perishable goods
  • Personalized items

Pricing Policy

  • Pricing: All prices are listed in INR and include applicable taxes. Shipping costs are calculated at checkout.

Contact Information

If you have any questions or concerns about our policies, please contact us:

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