Refund & Complaint Policy – Khushi Kart

Refund Policy

At Khushi Kart, we value your trust and strive to ensure a smooth shopping experience. Please review our refund policy before placing an order:

• Orders cancelled after payment will incur a 6% processing fee, which will be deducted from the order amount. The balance amount will be credited back to your account within 7–10 working days.

• Since most of our products are personalized/customized, refunds are not applicable once the production process has started or after the product has been shipped.

• For cancellations, please contact us immediately on Call/WhatsApp: 8770467707.

You Agree and Confirm

• Customers must ensure the accuracy of delivery details (name, address, and contact number) while placing an order. Any errors leading to return or re-shipment will be borne by the customer.

• For damage or missing product claims, an unboxing video is mandatory and must be shared with us on WhatsApp 8770467707 or via email at support@khushikart.in.

• Please note: Khushi Kart is not responsible for delays caused by courier or postal services.

Complaints Regarding Products

We are committed to resolving product-related concerns with utmost priority.

• If you receive a defective, damaged, or incorrect product, please notify us within 24 hours of receiving the shipment.

• Replacement processing may take 10–15 business days.

• Returns will not be accepted if the product is used, tampered with, or returned with damaged packaging.

• To raise a complaint, kindly email us at support@khushikart.in or WhatsApp us at 8770467707.

✨ We always aim to make your gifting experience memorable. Thank you for choosing Khushi Kart!